Store FAQ

  1. Payment methods
    Orders at Indystry are processed securely with Stripe and PayPal. With the Stripe system depending on your location, you can see different payment methods like:
    • Credit Card
    • SEPA
    • Sofort
    • iDEAL
    • Google Pay
    • Apple Pay
    • Link
    • PayPal
    • Przelewy24

  2. Currency
    There are two available currencies: USD and EUR. You should notice a small widget on the right side of the screen that allows you to choose your preferred currency when you are in the store, viewing products, or checking your cart. The currency should also automatically adjust based on your localization. Keep in mind that payment methods displayed during checkout may vary depending on the selected currency.

  3. Shipping
    Packages are safely packed with environmental friendly minimal packaging. Shipping is 100% safe and so far no damage to any package has been reported. Orders are shipped out with Polish Post and are delivered to you in your country with your national delivery company.
    Tracking number is available once the order is shipped. Number is sent to your email address (check spam).
    Shipping time depends on where you order from and when you order. Usually in the last quarter there are delays caused by increased demand. Shipping within EU usually takes about 7 working days, in some cases a bit more. Shipping outside EU varies a lot and can be anything between 1-3 weeks (usually for USA and Canada) up to 3-6 weeks and more (Australia, Asia, North America).

  4. Production, materials, quality
    All products available in the store are designed or selected by the author of the project and it is ensured that the highest quality is always the priority. Steel plates are laser cut in Poland, hand packed and inspected before shipping. Powder coating is also something we do in-house making sure that each plate is perfectly painted. All 3D printed parts are printed on demand with high quality Fiberlogy refill filament.

  5. VAT
    If you are from EU all prices on the store include VAT that is paid by me in OSS procedure to your country. If you are a business you can deduct the VAT from the final price by providing your VAT number while placing an order.

  6. Invoices
    Order proof is sent automatically but if you need a detailed invoice you can send an email to